Mediation is an art or technique which is used to tackle problems by communicating among both parties.

1.       Mediation is an art or technique which is used to tackle problems by communicating among both parties.  Many mediation skills are taught from formal institutions but these skills may be learned through many informal ways like in daily communications with people. The mediator must be alert on all levels of procedure because carelessness cannot create cooperation among both parties. He must concentrate on the information being provided by people during introductory meeting. If mediators are alert they can easily judge the nature of issue and make strategy to solve issue.